The lack of trust between demonstrators in the West Bank and the Israeli authorities charged with enforcing the law in the Occupied Territories is institutionalized and deep-seated. At the same time, in many cases turning to the authorities is the only channel for demonstrators to protect their rights or at least to minimize the violation of these rights. It is important not
to be deterred from calling police and military forces when needed and not to hesitate to file complaints to the Police Internal Investigations Department or the Investigation Unit of the Military Police Corps if military or police forces themselves broke the law.
The authorities should know that activists and demonstrators are keeping an eye on things around them, know how to stand up for their rights, and know the law. The authorities must also be aware of any violent incident that takes place in the area under their responsibility. When turning to the military and police proves unhelpful, it is possible to seek assistance from human rights organizations that are active in the territories.
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Whom to contact?
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For general consultation and assistance in filing complaints
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Organization
Tel.
Fax
Association for Civil Rights in Israel (ACRI)
02-6521218
02-6521219
B’Tselem
02-6735599
02-6749111
HaMoked: Center for the Defence of the Individual
02-6283555
02-6264438
02-6271698
02-6276317
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For details on detainees, arrestees, and persons under interrogation (via an attorney), as well as filing complaints against civilians.
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Tel.
Fax
Emergency
100
Hebron Region (Bethlehem and south)
02-9969444
02-9963894
02-9964605
02-9964413
Samaria
Ariel Region
03-9065444
03-9065410
03-9065454
03-9065436
Binyamin Region
02-9706400
02-9706440
Ma'ale Adumim Station
02-5358444
02-5358409
02-5358440
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For inquiries regarding closed military zone orders.
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Institution
Tel.
Fax
Civil Administration Hotline
02-9977733
02-9977081
02-9977395
02-9977337
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For complaints regarding use of excessive force by soldiers.
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Section
Tel.
Fax
Sharon-Samaria Branch
(northern West Bank)
09-8972751
09-8972706
Jerusalem Branch
(Jerusalem and the Jordan Valley)
02-5842603
02-5842475
Be’er Sheva Branch
(southern West Bank)
08-6298161
08-6298352
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For complaints regarding use of excessive force by police or border police officers, to Police Internal Investigations Department and District Coordination Offices (DCOs).
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Section
Tel.
Address
Civil Administration “Humanitarian Hotline”
02-9977733
02-9977081
02-9977395
Police Internal Investigations Department (Headquarters)